From the President &
CEO...
Participation has its rewards
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Chris Queram,
President and CEO |
We’re pleased to present the inaugural issue of our newsletter, News & Views.
The newsletter will provide you with the latest news about the Collaborative
and happenings in the world of health care performance measurement and
improvement. We will also share our perspectives and those of our members,
partners and the community. Most of all, we want this newsletter to be
relevant, helpful and easy to read. To that end, we welcome your comments
and suggestions as we look toward future editions.
The Wisconsin Collaborative
for Healthcare Quality’s members and partners share a common goal of
improving patient care and the health of the community. As health care
organizations become involved in our performance measurement and improvement
efforts, many report to us that they get more out of their participation
than they ever anticipated. This past year we interviewed several members
to find out what the Collaborative offers them and their organizations
– here are highlights of what we learned.
What are the benefits of participation with the Collaborative? The
answers can be summarized into three areas: it gives organizations
a credible process for performance measurement, energizes their improvement
efforts and offers a valuable avenue for sharing and learning with
others.
A credible process for performance measurement
Members value
the fastidious and collaborative approach we take to develop measurement
models that all of us can stand behind. We use a comprehensive process
to develop our performance measure specifications. Members appreciate
and respect the rigor of this approach because of the accuracy and
actionability of the resulting measures.
Energized improvement efforts
A common theme among members is the enthusiasm
that takes hold at organizations when they begin to see the results
of their efforts. The performance measures help to set new improvement
goals and motivate them to focus their energies throughout their organizations.
No matter where an organization is with respect to quality improvement,
members have found their participation in the Collaborative has added
value to their initiatives, opening doors, fostering new conversations
and providing opportunities for improvement.
A place to share and learn
Members embrace the non-competitive forum
the Collaborative offers that promotes productive and honest sharing
of information and experiences for the common good. For them, it’s
a place to network and meet others that are interested in tackling
cost and quality issues while seeking best practices. Members feel
comfortable sharing their experience – warts and all – knowing others
share the desire for improvement.
The passion and commitment of our
members and strategic partners is indeed inspiring. We appreciate
that organizations are willing to make the effort to be a part of a
significant initiative that helps improve the quality and cost-effectiveness
of healthcare for the people of Wisconsin.
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