News & Views
Chris Queram,
President and CEO
From the President & CEO...
On the right track – leveraging opportunities and capabilities

Regular readers of this column know that for at least two years we have been voicing concerns about the competitive threat posed to voluntary, private-sector regional health improvement collaboratives – like WCHQ – by federal data mandates and initiatives flowing from the economic stimulus (American Reinvestment and Recovery Act) and health reform (Affordable Care Act) legislation. As others joined in this advocacy, the Centers for Medicare and Medicaid Services (CMS) responded positively by allowing organizations to seek designation as a Qualified Clinical Data Registry (QCDR; formerly referred to as the “deeming” initiative) for submission of performance data under its various programs.

We immediately recognized this as a major opportunity for WCHQ, for it will strengthen the connection between our work and provider efforts at the local level and complement our strategy to be positioned as both a measurement and improvement organization.

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Vision:

We dramatically improve the health and increase the value of healthcare for the people of Wisconsin.


Mission:

The Wisconsin Collaborative for Healthcare Quality publicly reports and brings meaning to performance measurement information that improves the quality and affordability of healthcare in Wisconsin, in turn improving the health of individuals and communities.


Driving Meaningful Change

The inaugural
Driving Meaningful Change Award presented to the Wisconsin Collaborative
for Healthcare Quality
September, 2012
by The Business
Health Care Group

Matt Gigot,
Senior Clinical
Data Analyst
The Analyst’s Perspective
Using data for member-led improvement efforts

In previous columns I have reported that the WCHQ board of directors has initiated a new strategic direction for the Collaborative to help facilitate performance improvement among the WCHQ membership. As a result, the WCHQ staff has spent the past few months working in earnest to bring the Collaborative’s new performance improvement focus to light.

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Patient experience – Aurora Health Care leads by example

Beginning in 2013, WCHQ members began publicly reporting patient experience data. Patient experience, as measured by Clinician & Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) surveys, asks patients about the care they received during their most recent visit to their provider in an outpatient setting. Presently 12 members publicly report their data. Recently staff from one such member, Aurora Health Care, shared their experience in measuring and improving the patient experience.

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