Wisconsin Collaborative for Quality Healthcare

2011 News

WCHQ to Co-Sponsor Patient Experience Summit

August 12, 2011

Registrations are now being accepted for the Patient Experience Summit on Friday, September 30 in La Crosse. The Wisconsin Collaborative for Healthcare Quality (WCHQ), Wisconsin Hospital Association (WHA), and Wisconsin Medical Society (Society) are organizing the day-long event through a Robert Wood Johnson Foundation Aligning Forces for Quality grant.

WCHQ, WHA, and Society members and their staffs may attend the summit at no cost; however, registration is required and space is limited. The summit will feature best practices, resources and programs that enhance the patient, family, and care team experience while also improving clinical outcomes.

James Merlino, MD, FACS, chief experience officer for Cleveland Clinic, will provide the opening keynote address. The Patient Experience Summit also will feature presentations from several Wisconsin-based organizations, including Aurora Medical Group, Grant Regional Health Center, Gundersen Lutheran Health System, Meriter Health Services, and Prevea Health.

WCHQ, WHA, and the Society extend sincere appreciation to Patient Experience Summit Planning Committee members Angie Bloyer, Betsy Clough, Eric Dordel, Ellen Gianoli, Gale Kreibich, Tom Schlesinger, and Julie Schroeder for their insights and suggestions.

Additional information, including the preliminary agenda, event registration form, hotel information and carpooling options, is available on the WCHQ Online Community. Updates on the speakers, presentation titles, and closing keynote address will be posted there as more information is available.

Please direct questions to Cindy Schlough, director of strategic partnerships, Wisconsin Collaborative for Healthcare Quality (608.826.6839; cschlough@wchq.org).

Back to News