While we are focused on the pressing and important issues related to the COVID-19 pandemic now, we must also begin to look toward the future and how health care must change to thrive in a new reality and with a new delivery model.
WCHQ is actively providing tools, information and support to ensure our members’ success. We recently provided member health systems with reports on their risk populations. The WCHQ staff is also actively facilitating rapid-cycle learning among health care systems to learn and adopt best practices in this ever-evolving environment.
WCHQ is already moving to support health care providers in what will unarguably be a new model for providing care. We are currently working to:
- Capture virtual encounters, even those done without a charge, in our clinical quality repository.
- Design comprehensive and clinically appropriate processes to document home monitoring for chronic conditions (i.e. home blood pressures).
- Educate members by sharing best practices on how to effectively deliver care virtually both now and long-term.
- Evaluate the impact of the mass cancellation of preventive and routine care on health outcomes and quality results.
Going forward, WCHQ is developing an ad hoc advisory group to identify and address the most pressing needs for health care providers as we move through and beyond the pandemic. There is much more to come. WCHQ is dedicated to ensuring that health and health care value in Wisconsin remains among the best in the nation.
- Chris Queram